JIRA

Usage of JIRA in Delivery Shield

• Delivery Shield allows users to generate JIRA tickets directly from the Security Issues screen.

• The Create JIRA Ticket button will be available for each security Issue, enabling the creation of a JIRA ticket for the specific issue. The ticket will include all relevant details, allowing developers to address and resolve the issue efficiently.

To Manage JIRA:

1. Navigate to Setup > Integrations.

2. In the Others panel, click JIRA. The JIRA integration page is displayed.

You can use the toggle button provided below the integration tile to enable or disable it as needed.

1. Enter the values for the following fields:

   
2. Enter the values for the following fields:

   • Jira Project Key - Enter the name of your Jira project.

   • Jira URL - Enter your Jira host Url

   • Jira Username - Enter the username to access Jira.

   • Token - Enter the password / token for the Jira account.

   • Trigger Type - Select at what level you need to create Jira tickets for the alerts.

     • Create Jira ticket at Deduplication Alert Level - Choose this option if you want the Jira tickets to be created at the deduplication level, meaning only one Jira is created for issues at all levels.

     • Create Jira ticket at Component Alert Level - Choose this option if you want the Jira tickets to be created at component level, meaning individual Jira tickets are created for issues in each component level.

   • Creation Scope - Select Vulnerability Policies if you want the Jira tickets to be created only if vulnerability policies fail and select All Policies if you want Jira tickets to be created for all the policies that fail.

   • Fields - Enter the labels that need to be added in the created Jira ticket.

   • Values - Enter the values that need to be given in the Jira ticket. The given variables are replaced with actual values when the tickets are created.

An example screenshot for reference is shown below:

1. Click Test to check if the entered values are valid. If the given values are valid, a popup appears at the top as shown below indicating it.

1. Once validated, click Save. The tool is connected.

2. You can edit the entered values by clicking the Edit option as shown below:

1. Re-enter the values.

1. Click Test to check if the entered values are valid. If the given values are valid, a popup appears at the top as shown below indicating it.

1. Once validated, click Save.

The new values get updated.