OpsMx
OpsMx
OpsMx
  • Home
  • Overview
    • OpsMx Intelligent Software Delivery (ISD) Platform - Spinnaker
      • Overview
      • Orchestration Module - OpsMx Enterprise for Spinnaker (OES)
        • OES Features
          • Automated Workflows
          • Multi-cloud Deployments
          • Safe-Deployment strategies
          • Scalable & Extensible
        • OES Concepts
          • Application Management
          • Application Deployment
      • Data and Intelligence Module - Autopilot
        • Overview
        • Observability
        • Audit and Traceability
        • Continuous Compliance - Policy
          • Policy - Overview
  • Operator Manual
    • Installation and Configuration
      • Quick Installation
        • ISD v4.0
        • ISD v4.0.1
        • ISD v4.0.2
        • ISD v4.0.3
        • ISD v4.0.4
      • Standard Installation
        • ISD v4.0
          • GitOps Based Installation
        • ISD v4.0.1
          • GitOps Based Installation
        • ISD v4.0.2
          • GitOps Based Installation
        • ISD v4.0.3
          • GitOps Based Installation
        • ISD v4.0.4
          • GitOps Based Installation
        • ISD v4.0.4.1
          • GitOps Based Installation
          • Instructions to Update the Parameters in value.yaml
        • ISD v4.0.4.2
          • GitOps Based Installation
          • Enabling Pipeline Insights and Stage Insights in ISD
        • ISD v4.0.4.3
          • GitOps Based Installation
          • Enabling Pipeline Insights and Stage Insights in ISD
          • Instructions to Update the Parameters in value.yaml
        • ISD v2024.06.00
          • GitOps Based Installation
        • ISD v2024.12.00
          • GitOps Based Installation
        • ISD v2025.03.00
          • Enabling Pipeline Insights or Deployment Insights or Stage Insights in ISD
          • GitOps Based Installation
      • Environment setup for OpsMx ISD
      • ISD On-Prem POV Infrastructure requirements
      • ISD On-Prem Production Infrastructure requirements
      • Stormdriver Installation
    • Access Management
      • User Role
      • Feature Visibility
    • SlackOps Interactive Notification
  • User Guide
    • Dashboard
      • Application Dashboard
      • Application Service View
    • Manage Application
      • Create an Application
      • Configure an Application
      • Delete an Application
    • Manage Pipelines
      • Create a Pipeline
      • Add Stage
      • Add Trigger
      • Edit Pipeline
      • Run Pipeline
      • Rename Pipeline
      • Delete Pipeline
      • Disable Pipeline
      • Lock Pipeline
      • View and Restore Pipeline
      • Pipeline level RBAC
      • Add Intelligent Gates to the Pipeline
        • Approval Gate
        • Verification Gate
        • Test Verification Gate
        • Policy Gate
      • Execute pipelines (Run deployments)
        • Rolling Restart for EKS manifest
        • Deployment to Kubernetes namespace with Manifest file
        • Deployment to Kubernetes namespace with Git based Manifest
        • Manual Approval before deployment
        • Blue/Green deployment using Manifest
        • Helm based deployment to Kubernetes namespace
    • Approvals
    • Policy Evaluation
    • Verification History
    • Infrastructure
      • Cluster
    • Integrations
      • Available Integrations
        • Artifact
        • CI
        • Governance
        • Monitoring Tools
        • Notifications
        • Policy
        • SAST/DAST
        • Pub/Sub Subscription Name
        • Verification
      • Used Integrations
        • Artifact
        • SAST / DAST
        • Monitoring Tools
    • Pipeline Templates
    • Cloud Targets
      • Create a new Cloud Target account
      • Cloud Target account operations
    • Environment Mapping
    • Custom Stages
      • ServiceNow
      • Pipeline Promotion
      • JIRA
      • Update PR
      • Custom notification
      • ServiceDesk
      • Ansible
      • Terraform
      • Ansible AWX
    • OpsMx Agent
      • Agent Overview
      • Agent Creation
      • Agent Service Configuration
      • Agent Installation
      • Delete an Agent
      • Agent and Controller Version Compatibility
    • Verification
    • CD Integration
    • Informed Approval
      • Overview
      • Artifactory
      • Bitbucket
      • Bitbucket Server
      • GITHUB
      • Bamboo
      • Jenkins
      • JIRA
      • ServiceNow
      • Aquawave
      • HCL AppScan
      • JFrog Xray
      • Prisma Cloud
      • SonarQube
      • Verification
    • Manage Policy
      • Create Policy
      • Edit Policy
      • Delete Policy
    • Continuous Verification
      • Overview
      • Templates
        • Log Template
        • Metric Template
      • Log Analysis
        • Events and Clusters
        • Cardinality consideration of Error Events
        • Interpreting the cluster graph
        • Interpreting the score
        • Perceived Risk and Sensitivity
        • Canary Threshold Calibration
        • Info-Cluster Scoring
      • Metric Analysis
      • Test Verification
      • Scoring Algorithms
        • Canary Scoring
        • Autonomous Scoring
        • Definite Scoring
        • Comprehensive Scoring
      • Enable integration into CI/CD pipelines
        • Integrate with CI/CD
        • Integrate with Jenkins
      • Continuous Verification Report Details
    • Unified logs report to track issues
    • Observability Plugin
    • Audit
      • Pipeline Execution
      • Pipeline Audit
      • Policy Audit
      • User Audit
    • Insights
      • Delivery Insights
      • Usage Insights
      • Pipeline Insights
      • User Insights
      • Stage Insights
      • Deployment Insights
  • Release Notes
    • OpsMx Enterprise for Spinnaker
      • OES Release Notes for Spinnaker Version v1.33.3
      • OES Release Notes for Spinnaker Version v1.30.1
    • ISD 4.0.x Release Notes
    • OES 3.9.X Release Notes
    • OES 3.8.X Release Notes
    • OES 3.7.X Release Notes
    • OES 3.6.X Release Notes
    • OES 3.5.X Release Notes
    • OES 3.4.X Release Notes
    • OES 3.3.X Release Notes
    • OES 3.2.X Release Notes
    • OES 3.1.X Release Notes
    • OES 3.0.X Release Notes
  • Additional Resources
    • Configuration Changes for 2025.03.00
      • Configuration changes for Opentelemetry with ISD
      • Configuration changes for Kafka Addition
      • Configuration changes for Secure Redis
      • Configuration changes to Disable Auto Pilot
      • Configuration changes for Custom Environment Mapping from Pipeline Name
    • Configuration Changes to Enable / Disable Insights Pages
    • Multi Spinnaker
    • API Reference
    • OpsMx Argo Sandbox Guide
    • Code Labs
      • Red Hat Certified Spinnaker Operator
      • How to Integrate Vault with Spinnaker
      • How to Create Terraform Custom Job in Spinnaker
      • How to Create Terraform Webhook Stage in Spinnaker
      • How to Create Ansible Custom Job in Spinnaker
      • How to set up Mutual TLS (mTLS) Authentication for Spinnaker Services
      • SSH
      • X.509
    • FAQs
    • Glossary
    • Previous releases
      • ISD 3.12
        • OpsMx Intelligent Software Delivery Platform
          • Overview
          • ISD Architecture
            • ISD Deployment Architecture
          • ISD Installation
            • ISD Installation Configuration
            • Helm Chart based installation
            • ISD Installation on OpenShift
            • ISD Installation Guide
            • Routing Web URLs to ISD services
            • ISD On-Prem POV Infrastructure requirements
            • ISD - Commonly used Commands
            • ISD Service Catalogue
            • Environment setup for OpsMx ISD
          • Life Cycle Management
          • OpsMx ISD Setup
            • Applications
              • Add Applications
              • Services and Pipelines
                • Overview
                • Add services and pipelines
                • Multiple services
              • Group Permissions
              • Edit Applications
              • Delete Application
            • Integrations
              • Available Integrations
            • Spinnaker Setup
            • Cloud Providers
              • Add new cloud provider account
              • Cloud provider account operations
            • OpsMx Agent
              • Agent Overview
              • Agent Installation
              • Agent Service Configuration
              • Agent Service Credentials
              • Agent Service Type
              • Delete an Agent
        • Orchestration Module - OpsMx Enterprise for Spinnaker (OES)
          • OES Features
            • Automated Workflows
            • Multi-cloud Deployments
            • Safe-Deployment strategies
            • Scalable & Extensible
          • OES Concepts
            • Application Management
            • Application Deployment
          • Feature Configuration
            • Application Management
              • Create an Application
              • Configure an Application
              • Delete an Application
            • Pipeline Management
              • Create a Pipeline
              • Add a Stage
              • Add a Trigger
              • Run a Pipeline
              • Pipeline with Parameter
              • Disable a Pipeline
              • Delete a pipeline
              • Edit a Pipeline
              • View and Restore Pipeline
              • Lock a Pipeline
              • Rename a Pipeline
            • Add Trigger Support
            • Configure Artifact Support
              • Google Cloud Storage
              • GitHub
              • GitHub Artifacts Spinnaker
              • GitLab
              • HTTP
            • Configure the Image Bakery
              • Overview
              • Google Compute Engine
            • Secure Spinnaker
              • Secure Spinnaker Installation
              • Authentication
                • Overview
                • SSL
                • Methods
                  • OAuth 2.0
                  • SAML
                  • LDAP
              • Authorization
                • Overview
                • User Role Providers
                  • Google Group
                  • GitHub Teams
                  • LDAP
                  • SAML
                • Service Account
            • Add CI System
              • Overview and Compatible List of CI Systems by Spinnaker
              • Steps to Configure CI Systems
                • Google Cloud Build
                • Jenkins
                • Travis CI
                • Wercker
            • Enable Monitoring
              • Steps to Setup Supported Monitoring Tools
                • Promethues and Grafana
                • Promethues and Kubernetes
            • List of Custom Stages
              • ServiceNow
              • Pipeline Promotion
              • JIRA
              • Update PR
              • Custom notification
              • ServiceDesk
              • Ansible
              • Terraform
            • SlackOps Interactive Notification
            • How to Setup Replication for Minio Storage Service on Openshift
        • Data and Intelligence Module - Autopilot
          • Overview
          • Installing Autopilot
          • Observability
            • Overview
            • Application Dashboard
            • Application Service View
          • Audit and Traceability
            • Overview
            • Application Audit
              • Pipeline Execution
              • Pipeline
              • Policy Audit
          • Insights
            • Delivery Insights
            • Usage Insights
          • Informed Approval
            • Overview
            • Artifactory
            • Bitbucket
            • Bitbucket Server
            • GITHUB
            • Bamboo
            • Jenkins
            • JIRA
            • ServiceNow
            • Aqua Wave
            • HCL AppScan
            • JFrog Xray
            • Prisma Cloud
            • SonarQube
            • Autopilot
          • Continuous Security
            • Audit Trail
            • Access Management
          • Continuous Compliance - Policy
            • Policy Management - Overview
            • Static Policies
            • Runtime Policies
          • Continuous Verification
            • Overview
            • Analysis Setup
              • Templates
                • Log Template
                • Metric Template
            • Log Analysis
              • Events & Clusters
              • Cardinality consideration of Error Events
              • Interpreting the cluster graph
              • Interpreting the score
              • Perceived Risk and Sensitivity
              • Canary Threshold Calibration
              • Contextual Clustering
              • Info-Cluster Scoring
            • Metric Analysis
            • AppDynamics Verification
              • Using AppDynamics Provider for verification
            • Test Verification
              • Analyze Test runs
            • Scoring Algorithms
              • Canary Scoring
              • Autonomous Scoring
              • Definite Scoring
              • Comprehensive Scoring
            • Enable integration into CI/CD pipelines
              • Integrate with CI/CD
              • Integrate with Jenkins
            • Report Details
            • Supervised Learning
        • Quickstart Guide
          • Contents
          • Quick ISD Installation
            • ISD/Spinnaker (OES) 3.12 Quick Installation
            • Helm based Installation
          • Setup & Configure ISD product
            • ISD Installation Configuration
            • Routing Web URLs to ISD services
            • ISD On-Prem POV Infrastructure requirements
          • Manage Applications
            • Create an Application
            • Configure an Application
            • Delete an Application
          • Manage Pipelines
            • Create a Pipeline
            • Edit a Pipeline
            • Add Intelligent Gates to the Pipeline
              • Add Approval Gate
              • Add Verification Gate
              • Add Test Verification Gate
              • Add Policy Gate
            • Run deployments (Execute pipelines)
              • Deployment to Kubernetes namespace with Manifest file
              • Deployment to Kubernetes namespace with Git based Manifest
              • Manual Approval before deployment
              • Blue/Green deployment using Manifest
              • Helm based deployment to Kubernetes namespace
          • Configure Integrations
            • Add Integrations
            • Edit and Delete Integrations
          • Manage Deployment Accounts
            • Add Deployment Accounts
            • Edit Deployment Accounts
            • Delete Deployment Accounts
          • Manage Policy
            • Create Policy
            • Edit Policy
            • Delete Policy
          • Configure & Setup Spinnaker with ISD
          • Agent Configuration
            • Add a New Agent
            • Configure an Agent
            • Delete an Agent
        • Trial User Guide
          • User Guide
          • SaaS Trial Usage: Instruction Video
          • Copy of Trial User Guide
        • Codelabs
          • Red Hat Certified Spinnaker Operator
          • How to Integrate Vault with Spinnaker
          • How to Create Terraform Custom Job in Spinnaker
          • How to Create Terraform Webhook Stage in Spinnaker
          • How to Create Ansible Custom Job in Spinnaker
          • How to set up Mutual TLS (mTLS) Authentication for Spinnaker Services
          • SSH
          • X.509
        • API Reference
        • FAQs
        • Glossary
        • Release Notes
          • ISD 3.12.x Release Notes
          • ISD 3.11.x Release Notes
          • ISD 3.10.x Release Notes
          • OES 3.9.X Release Notes
          • OES 3.8.X Release Notes
          • OES 3.7.X Release Notes
          • OES 3.6.X Release Notes
          • OES 3.5.X Release Notes
          • OES 3.4.X Release Notes
          • OES 3.3.X Release Notes
          • OES 3.2.X Release Notes
          • OES 3.1.X Release Notes
          • OES 3.0.X Release Notes
        • Upgrade
          • Upgrade from 3.11.x to 3.12.x
          • Upgrade from 3.11.x to 3.11.2
          • Upgrade from 3.11.x to 3.11.1
          • Upgrade from 3.10.x to 3.11
          • Upgrade from 3.9.x to 3.10
          • Upgrade from 3.9.x to 3.9.5
          • Upgrading to OES 3.7
      • ISD 3.10
        • OpsMx Intelligent Software Delivery Platform
          • Overview
          • ISD Architecture
            • ISD Deployment Architecture
          • ISD Installation
            • ISD Installation Configuration
            • Helm Chart based installation - Detailed
            • ISD Installation on OpenShift
          • Life Cycle Management
          • OpsMx ISD Setup
            • Applications
              • Add Applications
              • Services and Pipelines
                • Overview
                • Add services and pipelines
                • Multiple services
              • Group Permissions
              • Edit Applications
              • Delete Application
            • Integrations
              • Available Integrations
            • Spinnaker Setup
            • Cloud Providers
              • Add new cloud provider account
              • Cloud provider account operations
            • OpsMx Agent
              • Agent Overview
              • Agent Installation
              • Agent Service Configuration
              • Agent Service Credentials
              • Agent Service Type
              • Deleting an Agent
        • Orchestration Module - OpsMx Enterprise for Spinnaker (OES)
          • Overview
            • Automated Workflows
            • Multi-cloud Deployments
            • Safe-Deployment strategies
            • Scalable & Extensible
          • Additional Feature Configuration
            • Configure Artifact Support
              • Overview
              • Google Cloud Storage
              • GitHub
              • GitHub Artifacts Spinnaker
              • GitLab
              • HTTP
            • Configure the Image Bakery
              • Overview
              • Google Compute Engine
            • Secure Spinnaker
              • Secure Spinnaker Installation
              • Authentication
                • Overview
                • SSL
                • Methods
                  • OAuth 2.0
                  • SAML
                  • LDAP
                  • X.509
              • Authorization
                • Overview
                • User Role Providers
                  • Google Group
                  • GitHub Teams
                  • LDAP
                  • SAML
                • Service Account
            • Setup Triggers
              • Google Cloud Pub/Sub
              • GitHub WebHook
            • Add CI System
              • Overview and Compatible List of CI Systems by Spinnaker
              • Steps to Configure CI Systems
                • Google Cloud Build
                • Jenkins
                • Travis CI
                • Wercker
            • Enable Monitoring
              • Overview
              • Steps to Setup Supported Monitoring Tools
                • Datadog
                • Promethues and Grafana
                • Promethues and Kubernetes
                • Stackdriver
            • Steps to Setup Canary Support
            • Additional Features Setup
              • Productionize Spinnaker
                • Overview
                • Configure Caching
                  • Configure Scaling
                    • Steps to Scale Orca
                    • Steps to Scale Clouddriver
                  • Configure Persistence
                    • Steps to Setup Set up Orca to use SQL
                  • Steps to Externalize Redis
                  • Steps to Configure Spinnaker’s Usage for Redis
              • Configure Notifications
                • Email
                • HipChat
                • Slack
                • SMS via Twilio
              • Configure User Data(Metadata)
            • Configure Script Stage
            • How to Setup Replication for Minio Storage Service on Openshift
        • Data and Intelligence Module - Autopilot
          • Overview
          • Installing Autopilot
          • Observability
            • Overview
            • Application Dashboard
            • Application Service View
          • Audit and Traceability
            • Overview
            • Application Audit
              • Pipeline Execution
              • Pipeline Changes
            • Policy Audit
          • Insights
            • Overview
            • Delivery Insights
            • Usage Insights
          • Informed Approval
            • Overview
            • JIRA
            • GIT
            • JENKINS
            • AUTOPILOT
            • SONARQUBE
          • Continuous Security
            • Overview
            • Security
            • Access Management
          • Continuous Compliance - Policy
            • Policy Management - Overview
            • Static Policies
            • Runtime Policies
          • Continuous Verification
            • Overview
            • Analysis Setup
              • Templates
                • Log Template
                • Metric Template
            • Log Analysis
              • Events & Clusters
              • Cardinality consideration of Error Events
              • Interpreting the cluster graph
              • Interpreting the score
              • Perceived Risk and Sensitivity
              • Canary Threshold Calibration
              • Contextual Clustering
              • Info-Cluster Scoring
            • Metric Analysis
            • Test Verification
              • Analyze Test runs
            • Scoring Algorithms
              • Canary Scoring
              • Definite Scoring
              • Comprehensive Scoring
              • Autonomous Scoring
            • Enable integration into CI/CD pipelines
              • Integrate with CI/CD
              • Integrate with Jenkins
              • Integrate with Spinnaker (ACA and Canary)
            • Report Details
            • Supervised Learning
      • Spinnaker
        • Spinnaker Concepts
        • Spinnaker Architecture
        • Spinnaker Installation
        • Spinnaker Application
        • Spinnaker Pipeline
        • Cloud & Storage Providers
        • Continuous Integration Providers
        • Trigger Support
        • Authentication and Authorization
        • Caching Agents
        • Configure Caching Agents
        • Configure Slack notifications
        • Integrate Jira with Spinnaker
        • Continuous Deployment to Kubernetes using GitHub triggered Spinnaker pipelines
        • Configure GitHub OAuth
        • Add CI System
          • Overview and Compatible List of CI Systems by Spinnaker
          • Steps to Configure CI Systems
            • Google Cloud Build
            • Jenkins
            • Travis CI
            • Wercker
    • Spinnaker Reference
      • Spinnaker Concepts
      • Spinnaker Architecture
      • Spinnaker Installation
        • Halyard Installation
        • Configure cloud provider
        • Choose your Environment
          • Local Git installation
        • Configure Storage Service
        • Deploy Spinnaker
      • Spinnaker Application
      • Spinnaker Pipeline
      • Cloud & Storage Providers
      • Continuous Integration Providers
      • Trigger Support
      • Authentication and Authorization
      • Caching Agents
      • Configure Caching Agents
      • Configure Slack notifications
      • Integrate Jira with Spinnaker
      • Continuous Deployment to Kubernetes using GitHub triggered Spinnaker pipelines
      • Configure GitHub OAuth
    • Troubleshooting
      • Troubleshooting ISD GitOps Installation Issues
    • Rollback Instructions
      • Revert the GitHub Commit
    • Database
      • Periodic Backup and Recovery of ISD DB
      • Periodic Cleanup of Historic Data in ISD Database
    • Upgrade
      • Upgrade to 2025.03.00
      • Upgrade to 2024.12.00
      • Upgrade to 2024.06.00
      • Upgrade 4.0.3.1 to 4.0.4.3
      • Upgrade from 4.0.4.1 to 4.0.4.2
      • Upgrade from 4.0.4 to 4.0.4.1
      • Upgrade from 4.0.3 to 4.0.4
      • Upgrade from 4.0.3 to 4.0.3.1
      • Upgrade from 4.0.2 to 4.0.3
      • Upgrade from 3.12.x to 4.0.3
        • Changes from 3.12 to 4.0.3 branch
      • Upgrade from 4.0.1 to 4.0.2
      • Upgrade from 3.12.x to 4.0.2
      • Upgrade from 3.12.x to 4.0
      • Upgrade from 3.11.x to 3.12.x
      • Upgrade from 3.11 to 3.11.x
      • Upgrade from 3.10.x to 3.11
      • Upgrade from 3.9.x to 3.10
      • Upgrade from 3.9.x to 3.9.5
      • Upgrading to OES 3.7
  • OpsMx Intelligent Software Delivery (ISD) Platform - Argo
    • Overview
    • Intelligent Software Delivery (ISD) for Argo
    • OpsMx Enterprise for Argo(OEA)
    • Getting Started
      • Platform Installation
      • Getting started with Automated Analysis
      • Automated Analysis User Guide
      • Trial Sandbox User Guide
    • Operator Manual
      • ISD-Argo Standard Installation
        • ISD-Argo Installation with Argo CD and Argo Rollouts
        • ISD-Argo Platform Standard Installation
        • Additional Argo Installation
      • Access Management
      • Configure Authentication Providers through ISD UI
      • Slack Interactive Notification
    • User Guide
      • Application Dashboard
      • Manage Application
        • Create Application
        • Edit Application
        • Sync Application
        • Deploy Application
        • Sync Application Status
        • History and Rollback
        • Refresh Application
        • Delete Application
      • Delivery Verification
        • OpsMx Provider Configmap
        • Templates
          • Create Log Template in ISD UI
          • Create Metric Template in ISD UI
          • Create Log Template in Git
          • Create Metric Template in Git
        • Analysis Template
        • Deployments
        • Analysis History
        • Log Analysis
        • Metric Analysis
        • Interval Analysis
        • Scoring Algorithms
          • Canary Scoring
          • Autonomous Scoring
          • Definite Scoring
          • Comprehensive Scoring
        • Argo Rollouts analysis with ISD and NewRelic
        • Argo Rollouts analysis with ISD and Prometheus
        • Argo Rollouts analysis with ISD and Stackdriver
        • Argo Rollouts analysis with ISD and Elasticsearch
        • Deployments
      • Integrations
        • Available Integrations
      • Notification
      • Argo CD Integration
        • Argo CD Integration with ISD
        • Mapping of host URL with agent-grpc service
      • Insights
      • Audit
        • Deployments Audit
        • System Audit
      • Opsmx Agent
        • Agent Overview
        • Agent Creation
        • Agent Configuration and Installation
        • Edit and Delete Agent
    • Release Notes
      • ISD 4.1 - Release Notes (ISD for Argo)
    • Additional Resources
      • Troubleshooting
        • Troubleshooting ISD Argo Installation Issues
        • Troubleshooting connectivity issues between Argo CD and ISD
      • Upgrade
        • Upgrade ISD-Argo with Argo CD and Argo Rollouts from v4.1.2 to v4.1.3
        • Upgrade ISD-Argo Platform from v4.1.2 to v4.1.3
        • Upgrade ISD-Argo with Argo CD and Argo Rollouts from v4.1.1 to v4.1.2
        • Upgrade ISD-Argo Platform from v4.1.1 to v4.1.2
        • Upgrade Additional Argo from v4.1.1 to v4.1.2
      • Configuration Changes
        • Configuration Changes for 2025.01.00
        • Configuration Changes for 2024.08.00
          • Configuration for System Audit
          • Configuration for Notification
        • Configuration Changes for 4.1.9
        • Configuration Changes for 4.1.8
        • Steps to Generate Token for Agent/Controller v5.x
        • SAML 2 Configuration
        • Controller and Agent Changes for 4.1.7
      • Configuring Application Synchronization (Refresh) Duration
      • Environment setup for ISD-Argo
      • Create API token in Argo CD
      • Create new account for Argo CD with API key and RBAC permissions
      • ISD agent-grpc external IP
      • Previous releases
        • Install Instructions: ISD-Argo v4.1.2
          • ISD-Argo Installation with Argo CD and Argo Rollouts
          • ISD-Argo Platform Standard Installation
          • Additional Argo Installation
        • ISD-Argo v4.1.1
          • Overview
          • Intelligent Software Delivery (ISD) for Argo
          • OpsMx Enterprise for Argo(OEA)
          • Getting Started
            • ISD-Argo Quick Installation
          • Operator Manual
            • Installation and Configuration
              • Installation via curl command
                • ISD-Argo Full Installation via curl command
                • Autopilot Installation via curl command
                • Worker OEA Installation via curl command
              • ISD-Argo Standard Installation
                • ISD-Argo Full Installation
                • ISD-Argo Rollouts Installation
                • Autopilot Installation
                • Worker OEA Installation
              • ISD-Argo On-Prem POV Infrastructure Requirements
              • ISD-Argo On-Prem Production Infrastructure Requirements
              • Environment setup for ISD-Argo
              • Mapping of host URL with agent-grpc service
            • Access Management
            • Slack Interactive Notification
          • User Guide
            • Application Dashboard
            • Manage Application
              • Create Application
              • Edit Application
              • Sync Application
              • Deploy Application
              • Sync Application Status
              • History and Rollback
              • Refresh Application
              • Delete Application
            • Delivery Verification
              • OpsMx Provider Configmap
              • Templates
                • Create Log Template in ISD UI
                • Create Metric Template in ISD UI
                • Create Log Template in Git
                • Create Metric Template in Git
              • Analysis Template
              • Analysis History
              • Log Analysis
              • Metric Analysis
              • Interval Analysis
              • Scoring Algorithms
                • Canary Scoring
                • Autonomous Scoring
                • Definite Scoring
                • Comprehensive Scoring
            • Integrations
              • Available Integrations
            • CD Integration
            • Insights
            • Deployments Audit
            • Opsmx Agent
              • Agent Overview
              • Agent Creation
              • Agent Configuration and Installation
              • Edit and Delete Agent
      • Best Practices for setting up Verification
      • Worker OEA Installation
  • OpsMx Delivery Shield Platform
    • Delivery Shield Overview
    • Getting Started
      • Delivery Shield Feature Overview
      • Installing Delivery Shield
      • Integration with Kubernetes Cluster
        • Integrating Kube Detector
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On this page
  • Add and Configure ServiceNow:
  • ServiceNow: Create a change request-OpsMx
  • ServiceNow: Change request status-OpsMx
  • ServiceNow: Add a work note to the change request-OpsMx
  • ServiceNow: Wait for state-OpsMx

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  1. User Guide
  2. Custom Stages

ServiceNow

PreviousCustom StagesNextPipeline Promotion

Last updated 2 years ago

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ServiceNow's API-driven architecture enables us to perform various actions on ServiceNow using REST APIs. So, using Spinnaker's custom stage, tickets can be validated or updated and proceed with future actions in the pipeline.

Add and Configure ServiceNow:

  • Add ServiceNow as an Integration to the ISD system: Refer to this page to know how to add an Integration.

  • Configure visibility for ServiceNow integrator: Refer to this page to know how to configure the visibility ServiceNow integrator.

  • Sync CD accounts: Click the "Sync CD accounts" button to sync all the integrations with the Spinnaker. Refer to this page to know how to sync CD accounts.

After completing the above three steps, users can add ServiceNow’s custom stages into your pipeline.

ServiceNow Custom Stage consists of the following four Stages:

  1. ServiceNow: Create a change request-OpsMx

  2. ServiceNow: Change request status-OpsMx

  3. ServiceNow: Add a work note to the change request-OpsMx

  4. ServiceNow: Wait for state-OpsMx

Refer to the below sections to configure each stage into your pipeline.

ServiceNow: Create a change request-OpsMx

To add “ServiceNow: Create a change request-OpsMx” stage to your pipeline follow the steps below:

  1. Go to your application and click “Pipeline builder” and click “Add Stage” and then select “ServiceNow: Create a change request-OpsMx” stage from the drop-down menu as shown below.

2. Now the configuration screen appears to provide the required parameters.

Enter the following parameters on the above configuration screen:

  • Fail Fast HTTP Statuses: Comma-separated HTTP status codes (4xx or 5xx) that will cause this webhook stage to fail without retrying.

  • Backout Plan: Backout plan implemented prior to any software or system upgrade, installation, integration or transformation to ensure automated system business operations.

  • Change Plan: A change management plan is a process a business follows to implement changes across the organization. Change management plans are typically used for significant or complex organizational changes that require a more strategic approach because of their impact on someone's job.

  • Delivery Plan: Steps to be done to complete the request can be defined as a Delivery Plan.

  • Description: Detailed description of the change.

  • Impact: Impact is a measure of the effect of an incident, problem, or change on business processes.

  • Implementation Plan: Name of the plan that is to be implemented.

  • Priority: Priority is based on impact and urgency, and it identifies how quickly the service desk should address the task.

  • Short Description: Summary of the change.

  • Type: Type of change request. This field is read-only.

  • Wait for completion: Wait for the return response with the success or failure of the API call.

ServiceNow: Change request status-OpsMx

Change the state of an issue to higher or lower state by providing the id and state. To add “ServiceNow: Change request status-OpsMx” stage to your pipeline follow the steps below:

  1. Go to your application and click “Pipeline builder” and click “Add Stage” and then select “ServiceNow: Change request status-OpsMx” stage from the drop-down menu as shown below.

2. Now the configuration screen appears to provide the required parameters.

Enter the following parameters on the above configuration screen:

  • Fail Fast HTTP Statuses: Comma-separated HTTP status codes (4xx or 5xx) that will cause this webhook stage to fail without retrying.

  • Assignment Group: Group that works on the change request. It populates the Assignment group field based on the support group available for the CI or the service offering consecutively.

  • State: State of the change request. The default state is New.

  • Sys_ID: Sys id of the request. You can get it from the URL of the request. Example-7067852307303010268affa08c1ed0a6

  • Wait for completion: Wait for the return response with the success or failure of the API call.

ServiceNow: Add a work note to the change request-OpsMx

Work notes are an important part of the state flow process and these are used to communicate information about state transitions. To add “ServiceNow: Add a work note to the change request-OpsMx” stage to your pipeline follow the steps below:

  1. Go to your application and click “Pipeline builder” and click “Add Stage” and then select “ServiceNow: Add a work note to the change request-OpsMx” stage from the drop-down menu as shown below.

2. Now the configuration screen appears to provide the required parameters.

Enter the following parameters on the above configuration screen:

  • Fail Fast HTTP Statuses: Comma-separated HTTP status codes (4xx or 5xx) that will cause this webhook stage to fail without retrying.

  • Sys_ID: Sys id of the request. Can get it from the URL of the request. Eg-7067852307303010268affa08c1ed0a6

  • Work Notes: The state flow adds these work notes to the Work notes field of any task making this transition.

  • Wait for completion: Wait for the return response with the success or failure of the API call.

ServiceNow: Wait for state-OpsMx

Stage that waits for a specific state on a request. Provide the id and specify the retry state until the desired state is occupied. Below is a use case that indicates, that the state will be polling until the state is changed to the desired state.

To add “ServiceNow: Wait for state-OpsMx” stage to your pipeline follow the steps below:

  1. Go to your application and click “Pipeline builder” and click “Add Stage” and then select “ServiceNow: Wait for state-OpsMx” stage from the drop-down menu as shown below.

2. Now the configuration screen appears to provide the required parameters.

Enter the following parameters on the above configuration screen:

  • Fail Fast HTTP Statuses: Comma-separated HTTP status codes (4xx or 5xx) that will cause this webhook stage to fail without retrying.

  • ServiceNow Canceled States: Service Now issue states that cancel the pipeline. For example, Closed, etc.

  • ServiceNow Retry States: Service Now issue states that retry the stage. For example, New etc. Can give multiple states by a comma separated.

  • ServiceNow Success States: ServiceNow issues States that progress the pipeline. For example, “In Verification”, etc. Sys id: Sys id of the request. You can get it from the URL of the request. Example-7067852307303010268affa08c1ed0a6.

  • ServiceNow Termination States: ServiceNow issue states that terminates the pipeline, For Example, Done, etc.

  • Delay before monitoring: Optional delay(in seconds) to wait before starting to poll the endpoint for monitoring status.

  • Retry HTTP Statuses: Normally, webhook stages only retry on 429 and 5xx status codes. You can specify additional status codes here that will cause the monitor to retry (for example, 404, 418).