Edit and Delete Agent
Last updated
Last updated
Follow the procedure below to edit an Agent.
To edit an Agent, click on the three dots at the end of the row of the Agent entry in the below table and click "Edit".
After clicking on edit, the create agent screen appears as shown below, where you can edit the agent “Description” and “Agent Permissions”.
To edit the “Agent Permissions” you have to uncheck the checkbox “Enable all access to all the groups for this Agent” if it is already checked. Now you can select the desired group and also you can enable or disable the “View”,” Edit”, and “Delete” access. Refer to the image below.
Note: The user can not edit the “Agent Name” field once the agent is created.
After editing the agent details, click on the “Update” button.
Deleting an Agent is a simple process. Kill the pods and delete an Agent from the remote VPC and then delete them from ISD interface. With this, you are deleting an agent from the customer's remote private network & also deleting its entries from ISD.
To delete an Agent, click on the three dots at the end of the row of the Agent entry in the below table and click "Delete".
After clicking on delete, a confirmation dialog box appears to get your confirmation on the delete operations. Click on "Yes, delete It!" as shown in the image below.
Note: Deleting an agent from the ISD instance doesn’t delete the agent pod from the remote VPC. This means, even if you remove an agent entry from the ISD UI, the agent software is running actively and service OEA actions.
For some reason, if the customer accidentally deleted an existing Agent from the remote VPC, they can do one of the following.
Download the manifest of the existing one again and install it on the remote VPC to have Agent up & running.
Create a new Agent manifest & install it as a new Agent in the remote VPC.
Note: In either of the cases, the agent configurations would have to be recreated. Hence it is always advisable to take a periodic backup of Agent configurations.
