OpsMx
OpsMx
OpsMx
  • Home
  • Overview
    • OpsMx Intelligent Software Delivery (ISD) Platform - Spinnaker
      • Overview
      • Orchestration Module - OpsMx Enterprise for Spinnaker (OES)
        • OES Features
          • Automated Workflows
          • Multi-cloud Deployments
          • Safe-Deployment strategies
          • Scalable & Extensible
        • OES Concepts
          • Application Management
          • Application Deployment
      • Data and Intelligence Module - Autopilot
        • Overview
        • Observability
        • Audit and Traceability
        • Continuous Compliance - Policy
          • Policy - Overview
  • Operator Manual
    • Installation and Configuration
      • Quick Installation
        • ISD v4.0
        • ISD v4.0.1
        • ISD v4.0.2
        • ISD v4.0.3
        • ISD v4.0.4
      • Standard Installation
        • ISD v4.0
          • GitOps Based Installation
        • ISD v4.0.1
          • GitOps Based Installation
        • ISD v4.0.2
          • GitOps Based Installation
        • ISD v4.0.3
          • GitOps Based Installation
        • ISD v4.0.4
          • GitOps Based Installation
        • ISD v4.0.4.1
          • GitOps Based Installation
          • Instructions to Update the Parameters in value.yaml
        • ISD v4.0.4.2
          • GitOps Based Installation
          • Enabling Pipeline Insights and Stage Insights in ISD
        • ISD v4.0.4.3
          • GitOps Based Installation
          • Enabling Pipeline Insights and Stage Insights in ISD
          • Instructions to Update the Parameters in value.yaml
        • ISD v2024.06.00
          • GitOps Based Installation
        • ISD v2024.12.00
          • GitOps Based Installation
        • ISD v2025.03.00
          • Enabling Pipeline Insights or Deployment Insights or Stage Insights in ISD
          • GitOps Based Installation
      • Environment setup for OpsMx ISD
      • ISD On-Prem POV Infrastructure requirements
      • ISD On-Prem Production Infrastructure requirements
      • Stormdriver Installation
    • Access Management
      • User Role
      • Feature Visibility
    • SlackOps Interactive Notification
  • User Guide
    • Dashboard
      • Application Dashboard
      • Application Service View
    • Manage Application
      • Create an Application
      • Configure an Application
      • Delete an Application
    • Manage Pipelines
      • Create a Pipeline
      • Add Stage
      • Add Trigger
      • Edit Pipeline
      • Run Pipeline
      • Rename Pipeline
      • Delete Pipeline
      • Disable Pipeline
      • Lock Pipeline
      • View and Restore Pipeline
      • Pipeline level RBAC
      • Add Intelligent Gates to the Pipeline
        • Approval Gate
        • Verification Gate
        • Test Verification Gate
        • Policy Gate
      • Execute pipelines (Run deployments)
        • Rolling Restart for EKS manifest
        • Deployment to Kubernetes namespace with Manifest file
        • Deployment to Kubernetes namespace with Git based Manifest
        • Manual Approval before deployment
        • Blue/Green deployment using Manifest
        • Helm based deployment to Kubernetes namespace
    • Approvals
    • Policy Evaluation
    • Verification History
    • Infrastructure
      • Cluster
    • Integrations
      • Available Integrations
        • Artifact
        • CI
        • Governance
        • Monitoring Tools
        • Notifications
        • Policy
        • SAST/DAST
        • Pub/Sub Subscription Name
        • Verification
      • Used Integrations
        • Artifact
        • SAST / DAST
        • Monitoring Tools
    • Pipeline Templates
    • Cloud Targets
      • Create a new Cloud Target account
      • Cloud Target account operations
    • Environment Mapping
    • Custom Stages
      • ServiceNow
      • Pipeline Promotion
      • JIRA
      • Update PR
      • Custom notification
      • ServiceDesk
      • Ansible
      • Terraform
      • Ansible AWX
    • OpsMx Agent
      • Agent Overview
      • Agent Creation
      • Agent Service Configuration
      • Agent Installation
      • Delete an Agent
      • Agent and Controller Version Compatibility
    • Verification
    • CD Integration
    • Informed Approval
      • Overview
      • Artifactory
      • Bitbucket
      • Bitbucket Server
      • GITHUB
      • Bamboo
      • Jenkins
      • JIRA
      • ServiceNow
      • Aquawave
      • HCL AppScan
      • JFrog Xray
      • Prisma Cloud
      • SonarQube
      • Verification
    • Manage Policy
      • Create Policy
      • Edit Policy
      • Delete Policy
    • Continuous Verification
      • Overview
      • Templates
        • Log Template
        • Metric Template
      • Log Analysis
        • Events and Clusters
        • Cardinality consideration of Error Events
        • Interpreting the cluster graph
        • Interpreting the score
        • Perceived Risk and Sensitivity
        • Canary Threshold Calibration
        • Info-Cluster Scoring
      • Metric Analysis
      • Test Verification
      • Scoring Algorithms
        • Canary Scoring
        • Autonomous Scoring
        • Definite Scoring
        • Comprehensive Scoring
      • Enable integration into CI/CD pipelines
        • Integrate with CI/CD
        • Integrate with Jenkins
      • Continuous Verification Report Details
    • Unified logs report to track issues
    • Observability Plugin
    • Audit
      • Pipeline Execution
      • Pipeline Audit
      • Policy Audit
      • User Audit
    • Insights
      • Delivery Insights
      • Usage Insights
      • Pipeline Insights
      • User Insights
      • Stage Insights
      • Deployment Insights
  • Release Notes
    • OpsMx Enterprise for Spinnaker
      • OES Release Notes for Spinnaker Version v1.33.3
      • OES Release Notes for Spinnaker Version v1.30.1
    • ISD 4.0.x Release Notes
    • OES 3.9.X Release Notes
    • OES 3.8.X Release Notes
    • OES 3.7.X Release Notes
    • OES 3.6.X Release Notes
    • OES 3.5.X Release Notes
    • OES 3.4.X Release Notes
    • OES 3.3.X Release Notes
    • OES 3.2.X Release Notes
    • OES 3.1.X Release Notes
    • OES 3.0.X Release Notes
  • Additional Resources
    • Configuration Changes for 2025.03.00
      • Configuration changes for Opentelemetry with ISD
      • Configuration changes for Kafka Addition
      • Configuration changes for Secure Redis
      • Configuration changes to Disable Auto Pilot
      • Configuration changes for Custom Environment Mapping from Pipeline Name
    • Configuration Changes to Enable / Disable Insights Pages
    • Multi Spinnaker
    • API Reference
    • OpsMx Argo Sandbox Guide
    • Code Labs
      • Red Hat Certified Spinnaker Operator
      • How to Integrate Vault with Spinnaker
      • How to Create Terraform Custom Job in Spinnaker
      • How to Create Terraform Webhook Stage in Spinnaker
      • How to Create Ansible Custom Job in Spinnaker
      • How to set up Mutual TLS (mTLS) Authentication for Spinnaker Services
      • SSH
      • X.509
    • FAQs
    • Glossary
    • Previous releases
      • ISD 3.12
        • OpsMx Intelligent Software Delivery Platform
          • Overview
          • ISD Architecture
            • ISD Deployment Architecture
          • ISD Installation
            • ISD Installation Configuration
            • Helm Chart based installation
            • ISD Installation on OpenShift
            • ISD Installation Guide
            • Routing Web URLs to ISD services
            • ISD On-Prem POV Infrastructure requirements
            • ISD - Commonly used Commands
            • ISD Service Catalogue
            • Environment setup for OpsMx ISD
          • Life Cycle Management
          • OpsMx ISD Setup
            • Applications
              • Add Applications
              • Services and Pipelines
                • Overview
                • Add services and pipelines
                • Multiple services
              • Group Permissions
              • Edit Applications
              • Delete Application
            • Integrations
              • Available Integrations
            • Spinnaker Setup
            • Cloud Providers
              • Add new cloud provider account
              • Cloud provider account operations
            • OpsMx Agent
              • Agent Overview
              • Agent Installation
              • Agent Service Configuration
              • Agent Service Credentials
              • Agent Service Type
              • Delete an Agent
        • Orchestration Module - OpsMx Enterprise for Spinnaker (OES)
          • OES Features
            • Automated Workflows
            • Multi-cloud Deployments
            • Safe-Deployment strategies
            • Scalable & Extensible
          • OES Concepts
            • Application Management
            • Application Deployment
          • Feature Configuration
            • Application Management
              • Create an Application
              • Configure an Application
              • Delete an Application
            • Pipeline Management
              • Create a Pipeline
              • Add a Stage
              • Add a Trigger
              • Run a Pipeline
              • Pipeline with Parameter
              • Disable a Pipeline
              • Delete a pipeline
              • Edit a Pipeline
              • View and Restore Pipeline
              • Lock a Pipeline
              • Rename a Pipeline
            • Add Trigger Support
            • Configure Artifact Support
              • Google Cloud Storage
              • GitHub
              • GitHub Artifacts Spinnaker
              • GitLab
              • HTTP
            • Configure the Image Bakery
              • Overview
              • Google Compute Engine
            • Secure Spinnaker
              • Secure Spinnaker Installation
              • Authentication
                • Overview
                • SSL
                • Methods
                  • OAuth 2.0
                  • SAML
                  • LDAP
              • Authorization
                • Overview
                • User Role Providers
                  • Google Group
                  • GitHub Teams
                  • LDAP
                  • SAML
                • Service Account
            • Add CI System
              • Overview and Compatible List of CI Systems by Spinnaker
              • Steps to Configure CI Systems
                • Google Cloud Build
                • Jenkins
                • Travis CI
                • Wercker
            • Enable Monitoring
              • Steps to Setup Supported Monitoring Tools
                • Promethues and Grafana
                • Promethues and Kubernetes
            • List of Custom Stages
              • ServiceNow
              • Pipeline Promotion
              • JIRA
              • Update PR
              • Custom notification
              • ServiceDesk
              • Ansible
              • Terraform
            • SlackOps Interactive Notification
            • How to Setup Replication for Minio Storage Service on Openshift
        • Data and Intelligence Module - Autopilot
          • Overview
          • Installing Autopilot
          • Observability
            • Overview
            • Application Dashboard
            • Application Service View
          • Audit and Traceability
            • Overview
            • Application Audit
              • Pipeline Execution
              • Pipeline
              • Policy Audit
          • Insights
            • Delivery Insights
            • Usage Insights
          • Informed Approval
            • Overview
            • Artifactory
            • Bitbucket
            • Bitbucket Server
            • GITHUB
            • Bamboo
            • Jenkins
            • JIRA
            • ServiceNow
            • Aqua Wave
            • HCL AppScan
            • JFrog Xray
            • Prisma Cloud
            • SonarQube
            • Autopilot
          • Continuous Security
            • Audit Trail
            • Access Management
          • Continuous Compliance - Policy
            • Policy Management - Overview
            • Static Policies
            • Runtime Policies
          • Continuous Verification
            • Overview
            • Analysis Setup
              • Templates
                • Log Template
                • Metric Template
            • Log Analysis
              • Events & Clusters
              • Cardinality consideration of Error Events
              • Interpreting the cluster graph
              • Interpreting the score
              • Perceived Risk and Sensitivity
              • Canary Threshold Calibration
              • Contextual Clustering
              • Info-Cluster Scoring
            • Metric Analysis
            • AppDynamics Verification
              • Using AppDynamics Provider for verification
            • Test Verification
              • Analyze Test runs
            • Scoring Algorithms
              • Canary Scoring
              • Autonomous Scoring
              • Definite Scoring
              • Comprehensive Scoring
            • Enable integration into CI/CD pipelines
              • Integrate with CI/CD
              • Integrate with Jenkins
            • Report Details
            • Supervised Learning
        • Quickstart Guide
          • Contents
          • Quick ISD Installation
            • ISD/Spinnaker (OES) 3.12 Quick Installation
            • Helm based Installation
          • Setup & Configure ISD product
            • ISD Installation Configuration
            • Routing Web URLs to ISD services
            • ISD On-Prem POV Infrastructure requirements
          • Manage Applications
            • Create an Application
            • Configure an Application
            • Delete an Application
          • Manage Pipelines
            • Create a Pipeline
            • Edit a Pipeline
            • Add Intelligent Gates to the Pipeline
              • Add Approval Gate
              • Add Verification Gate
              • Add Test Verification Gate
              • Add Policy Gate
            • Run deployments (Execute pipelines)
              • Deployment to Kubernetes namespace with Manifest file
              • Deployment to Kubernetes namespace with Git based Manifest
              • Manual Approval before deployment
              • Blue/Green deployment using Manifest
              • Helm based deployment to Kubernetes namespace
          • Configure Integrations
            • Add Integrations
            • Edit and Delete Integrations
          • Manage Deployment Accounts
            • Add Deployment Accounts
            • Edit Deployment Accounts
            • Delete Deployment Accounts
          • Manage Policy
            • Create Policy
            • Edit Policy
            • Delete Policy
          • Configure & Setup Spinnaker with ISD
          • Agent Configuration
            • Add a New Agent
            • Configure an Agent
            • Delete an Agent
        • Trial User Guide
          • User Guide
          • SaaS Trial Usage: Instruction Video
          • Copy of Trial User Guide
        • Codelabs
          • Red Hat Certified Spinnaker Operator
          • How to Integrate Vault with Spinnaker
          • How to Create Terraform Custom Job in Spinnaker
          • How to Create Terraform Webhook Stage in Spinnaker
          • How to Create Ansible Custom Job in Spinnaker
          • How to set up Mutual TLS (mTLS) Authentication for Spinnaker Services
          • SSH
          • X.509
        • API Reference
        • FAQs
        • Glossary
        • Release Notes
          • ISD 3.12.x Release Notes
          • ISD 3.11.x Release Notes
          • ISD 3.10.x Release Notes
          • OES 3.9.X Release Notes
          • OES 3.8.X Release Notes
          • OES 3.7.X Release Notes
          • OES 3.6.X Release Notes
          • OES 3.5.X Release Notes
          • OES 3.4.X Release Notes
          • OES 3.3.X Release Notes
          • OES 3.2.X Release Notes
          • OES 3.1.X Release Notes
          • OES 3.0.X Release Notes
        • Upgrade
          • Upgrade from 3.11.x to 3.12.x
          • Upgrade from 3.11.x to 3.11.2
          • Upgrade from 3.11.x to 3.11.1
          • Upgrade from 3.10.x to 3.11
          • Upgrade from 3.9.x to 3.10
          • Upgrade from 3.9.x to 3.9.5
          • Upgrading to OES 3.7
      • ISD 3.10
        • OpsMx Intelligent Software Delivery Platform
          • Overview
          • ISD Architecture
            • ISD Deployment Architecture
          • ISD Installation
            • ISD Installation Configuration
            • Helm Chart based installation - Detailed
            • ISD Installation on OpenShift
          • Life Cycle Management
          • OpsMx ISD Setup
            • Applications
              • Add Applications
              • Services and Pipelines
                • Overview
                • Add services and pipelines
                • Multiple services
              • Group Permissions
              • Edit Applications
              • Delete Application
            • Integrations
              • Available Integrations
            • Spinnaker Setup
            • Cloud Providers
              • Add new cloud provider account
              • Cloud provider account operations
            • OpsMx Agent
              • Agent Overview
              • Agent Installation
              • Agent Service Configuration
              • Agent Service Credentials
              • Agent Service Type
              • Deleting an Agent
        • Orchestration Module - OpsMx Enterprise for Spinnaker (OES)
          • Overview
            • Automated Workflows
            • Multi-cloud Deployments
            • Safe-Deployment strategies
            • Scalable & Extensible
          • Additional Feature Configuration
            • Configure Artifact Support
              • Overview
              • Google Cloud Storage
              • GitHub
              • GitHub Artifacts Spinnaker
              • GitLab
              • HTTP
            • Configure the Image Bakery
              • Overview
              • Google Compute Engine
            • Secure Spinnaker
              • Secure Spinnaker Installation
              • Authentication
                • Overview
                • SSL
                • Methods
                  • OAuth 2.0
                  • SAML
                  • LDAP
                  • X.509
              • Authorization
                • Overview
                • User Role Providers
                  • Google Group
                  • GitHub Teams
                  • LDAP
                  • SAML
                • Service Account
            • Setup Triggers
              • Google Cloud Pub/Sub
              • GitHub WebHook
            • Add CI System
              • Overview and Compatible List of CI Systems by Spinnaker
              • Steps to Configure CI Systems
                • Google Cloud Build
                • Jenkins
                • Travis CI
                • Wercker
            • Enable Monitoring
              • Overview
              • Steps to Setup Supported Monitoring Tools
                • Datadog
                • Promethues and Grafana
                • Promethues and Kubernetes
                • Stackdriver
            • Steps to Setup Canary Support
            • Additional Features Setup
              • Productionize Spinnaker
                • Overview
                • Configure Caching
                  • Configure Scaling
                    • Steps to Scale Orca
                    • Steps to Scale Clouddriver
                  • Configure Persistence
                    • Steps to Setup Set up Orca to use SQL
                  • Steps to Externalize Redis
                  • Steps to Configure Spinnaker’s Usage for Redis
              • Configure Notifications
                • Email
                • HipChat
                • Slack
                • SMS via Twilio
              • Configure User Data(Metadata)
            • Configure Script Stage
            • How to Setup Replication for Minio Storage Service on Openshift
        • Data and Intelligence Module - Autopilot
          • Overview
          • Installing Autopilot
          • Observability
            • Overview
            • Application Dashboard
            • Application Service View
          • Audit and Traceability
            • Overview
            • Application Audit
              • Pipeline Execution
              • Pipeline Changes
            • Policy Audit
          • Insights
            • Overview
            • Delivery Insights
            • Usage Insights
          • Informed Approval
            • Overview
            • JIRA
            • GIT
            • JENKINS
            • AUTOPILOT
            • SONARQUBE
          • Continuous Security
            • Overview
            • Security
            • Access Management
          • Continuous Compliance - Policy
            • Policy Management - Overview
            • Static Policies
            • Runtime Policies
          • Continuous Verification
            • Overview
            • Analysis Setup
              • Templates
                • Log Template
                • Metric Template
            • Log Analysis
              • Events & Clusters
              • Cardinality consideration of Error Events
              • Interpreting the cluster graph
              • Interpreting the score
              • Perceived Risk and Sensitivity
              • Canary Threshold Calibration
              • Contextual Clustering
              • Info-Cluster Scoring
            • Metric Analysis
            • Test Verification
              • Analyze Test runs
            • Scoring Algorithms
              • Canary Scoring
              • Definite Scoring
              • Comprehensive Scoring
              • Autonomous Scoring
            • Enable integration into CI/CD pipelines
              • Integrate with CI/CD
              • Integrate with Jenkins
              • Integrate with Spinnaker (ACA and Canary)
            • Report Details
            • Supervised Learning
      • Spinnaker
        • Spinnaker Concepts
        • Spinnaker Architecture
        • Spinnaker Installation
        • Spinnaker Application
        • Spinnaker Pipeline
        • Cloud & Storage Providers
        • Continuous Integration Providers
        • Trigger Support
        • Authentication and Authorization
        • Caching Agents
        • Configure Caching Agents
        • Configure Slack notifications
        • Integrate Jira with Spinnaker
        • Continuous Deployment to Kubernetes using GitHub triggered Spinnaker pipelines
        • Configure GitHub OAuth
        • Add CI System
          • Overview and Compatible List of CI Systems by Spinnaker
          • Steps to Configure CI Systems
            • Google Cloud Build
            • Jenkins
            • Travis CI
            • Wercker
    • Spinnaker Reference
      • Spinnaker Concepts
      • Spinnaker Architecture
      • Spinnaker Installation
        • Halyard Installation
        • Configure cloud provider
        • Choose your Environment
          • Local Git installation
        • Configure Storage Service
        • Deploy Spinnaker
      • Spinnaker Application
      • Spinnaker Pipeline
      • Cloud & Storage Providers
      • Continuous Integration Providers
      • Trigger Support
      • Authentication and Authorization
      • Caching Agents
      • Configure Caching Agents
      • Configure Slack notifications
      • Integrate Jira with Spinnaker
      • Continuous Deployment to Kubernetes using GitHub triggered Spinnaker pipelines
      • Configure GitHub OAuth
    • Troubleshooting
      • Troubleshooting ISD GitOps Installation Issues
    • Rollback Instructions
      • Revert the GitHub Commit
    • Database
      • Periodic Backup and Recovery of ISD DB
      • Periodic Cleanup of Historic Data in ISD Database
    • Upgrade
      • Upgrade to 2025.03.00
      • Upgrade to 2024.12.00
      • Upgrade to 2024.06.00
      • Upgrade 4.0.3.1 to 4.0.4.3
      • Upgrade from 4.0.4.1 to 4.0.4.2
      • Upgrade from 4.0.4 to 4.0.4.1
      • Upgrade from 4.0.3 to 4.0.4
      • Upgrade from 4.0.3 to 4.0.3.1
      • Upgrade from 4.0.2 to 4.0.3
      • Upgrade from 3.12.x to 4.0.3
        • Changes from 3.12 to 4.0.3 branch
      • Upgrade from 4.0.1 to 4.0.2
      • Upgrade from 3.12.x to 4.0.2
      • Upgrade from 3.12.x to 4.0
      • Upgrade from 3.11.x to 3.12.x
      • Upgrade from 3.11 to 3.11.x
      • Upgrade from 3.10.x to 3.11
      • Upgrade from 3.9.x to 3.10
      • Upgrade from 3.9.x to 3.9.5
      • Upgrading to OES 3.7
  • OpsMx Intelligent Software Delivery (ISD) Platform - Argo
    • Overview
    • Intelligent Software Delivery (ISD) for Argo
    • OpsMx Enterprise for Argo(OEA)
    • Getting Started
      • Platform Installation
      • Getting started with Automated Analysis
      • Automated Analysis User Guide
      • Trial Sandbox User Guide
    • Operator Manual
      • ISD-Argo Standard Installation
        • ISD-Argo Installation with Argo CD and Argo Rollouts
        • ISD-Argo Platform Standard Installation
        • Additional Argo Installation
      • Access Management
      • Configure Authentication Providers through ISD UI
      • Slack Interactive Notification
    • User Guide
      • Application Dashboard
      • Manage Application
        • Create Application
        • Edit Application
        • Sync Application
        • Deploy Application
        • Sync Application Status
        • History and Rollback
        • Refresh Application
        • Delete Application
      • Delivery Verification
        • OpsMx Provider Configmap
        • Templates
          • Create Log Template in ISD UI
          • Create Metric Template in ISD UI
          • Create Log Template in Git
          • Create Metric Template in Git
        • Analysis Template
        • Deployments
        • Analysis History
        • Log Analysis
        • Metric Analysis
        • Interval Analysis
        • Scoring Algorithms
          • Canary Scoring
          • Autonomous Scoring
          • Definite Scoring
          • Comprehensive Scoring
        • Argo Rollouts analysis with ISD and NewRelic
        • Argo Rollouts analysis with ISD and Prometheus
        • Argo Rollouts analysis with ISD and Stackdriver
        • Argo Rollouts analysis with ISD and Elasticsearch
        • Deployments
      • Integrations
        • Available Integrations
      • Notification
      • Argo CD Integration
        • Argo CD Integration with ISD
        • Mapping of host URL with agent-grpc service
      • Insights
      • Audit
        • Deployments Audit
        • System Audit
      • Opsmx Agent
        • Agent Overview
        • Agent Creation
        • Agent Configuration and Installation
        • Edit and Delete Agent
    • Release Notes
      • ISD 4.1 - Release Notes (ISD for Argo)
    • Additional Resources
      • Troubleshooting
        • Troubleshooting ISD Argo Installation Issues
        • Troubleshooting connectivity issues between Argo CD and ISD
      • Upgrade
        • Upgrade ISD-Argo with Argo CD and Argo Rollouts from v4.1.2 to v4.1.3
        • Upgrade ISD-Argo Platform from v4.1.2 to v4.1.3
        • Upgrade ISD-Argo with Argo CD and Argo Rollouts from v4.1.1 to v4.1.2
        • Upgrade ISD-Argo Platform from v4.1.1 to v4.1.2
        • Upgrade Additional Argo from v4.1.1 to v4.1.2
      • Configuration Changes
        • Configuration Changes for 2025.04.00
        • Configuration Changes for 2025.01.00
        • Configuration Changes for 2024.08.00
          • Configuration for System Audit
          • Configuration for Notification
        • Configuration Changes for 4.1.9
        • Configuration Changes for 4.1.8
        • Steps to Generate Token for Agent/Controller v5.x
        • SAML 2 Configuration
        • Controller and Agent Changes for 4.1.7
      • Configuring Application Synchronization (Refresh) Duration
      • Environment setup for ISD-Argo
      • Create API token in Argo CD
      • Create new account for Argo CD with API key and RBAC permissions
      • ISD agent-grpc external IP
      • Previous releases
        • Install Instructions: ISD-Argo v4.1.2
          • ISD-Argo Installation with Argo CD and Argo Rollouts
          • ISD-Argo Platform Standard Installation
          • Additional Argo Installation
        • ISD-Argo v4.1.1
          • Overview
          • Intelligent Software Delivery (ISD) for Argo
          • OpsMx Enterprise for Argo(OEA)
          • Getting Started
            • ISD-Argo Quick Installation
          • Operator Manual
            • Installation and Configuration
              • Installation via curl command
                • ISD-Argo Full Installation via curl command
                • Autopilot Installation via curl command
                • Worker OEA Installation via curl command
              • ISD-Argo Standard Installation
                • ISD-Argo Full Installation
                • ISD-Argo Rollouts Installation
                • Autopilot Installation
                • Worker OEA Installation
              • ISD-Argo On-Prem POV Infrastructure Requirements
              • ISD-Argo On-Prem Production Infrastructure Requirements
              • Environment setup for ISD-Argo
              • Mapping of host URL with agent-grpc service
            • Access Management
            • Slack Interactive Notification
          • User Guide
            • Application Dashboard
            • Manage Application
              • Create Application
              • Edit Application
              • Sync Application
              • Deploy Application
              • Sync Application Status
              • History and Rollback
              • Refresh Application
              • Delete Application
            • Delivery Verification
              • OpsMx Provider Configmap
              • Templates
                • Create Log Template in ISD UI
                • Create Metric Template in ISD UI
                • Create Log Template in Git
                • Create Metric Template in Git
              • Analysis Template
              • Analysis History
              • Log Analysis
              • Metric Analysis
              • Interval Analysis
              • Scoring Algorithms
                • Canary Scoring
                • Autonomous Scoring
                • Definite Scoring
                • Comprehensive Scoring
            • Integrations
              • Available Integrations
            • CD Integration
            • Insights
            • Deployments Audit
            • Opsmx Agent
              • Agent Overview
              • Agent Creation
              • Agent Configuration and Installation
              • Edit and Delete Agent
      • Best Practices for setting up Verification
      • Worker OEA Installation
  • OpsMx Delivery Shield Platform
    • Delivery Shield Overview
    • Getting Started
      • Delivery Shield Feature Overview
      • Installing Delivery Shield
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On this page
  • GitOps style configuration
  • Non-GitOps style configuration
  • ServiceDesk: Create request-OpsMx
  • ServiceDesk: Comment on issue-OpsMx
  • ServiceDesk: Wait for state-OpsMx
  • ServiceDesk: Transition issue-OpsMx

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  1. User Guide
  2. Custom Stages

ServiceDesk

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Last updated 2 years ago

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ServiceDesk's API-driven architecture enables us to perform various actions on ServiceDesk using REST APIs. So, using Spinnaker's custom stage, tickets can be validated or updated and proceed with future actions in the pipeline.

ServiceDesk Custom Stage consists of the following four Stages:

GitOps style configuration

Execute the following steps to configure ServiceDesk custom stage for GitOps style:

  1. Edit the orca-local.yaml file in the path “default/profiles/orca-local.yaml” from the GitHub repo.

Note: ServiceDesk domain and credentials are required to configure in the file.

2. In the webhook section find the ServiceDesk label and in the URL value replace it with the Domain. Replace in the four stages as listed above.

  - label: "ServiceDesk: Create request-OpsMx"
    type: CreateServiceDeskrequest (issue)
    enabled: true
    description: Stage that creates a request in ServiceDesk
    method: POST
    url: https://<DOMAIN>/rest/servicedeskapi/request
    customHeaders:
      Authorization: Basic USER:PASSWORD-BASE64
      Content-Type: application/json

Non-GitOps style configuration

Execute the following steps to configure ServiceDesk custom stage for non-GitOps style.

  1. Enter into the halyard pod as below mentioned. kubectl exec -it <NAMESPACE>-spinnaker-halyard-0 -n <SPINNAKER_NAMESPACE> -- bash

  2. Edit the orca-local.yaml file in the path “~/default/profiles/orca-local.yaml” from the GitHub repo.

  3. In the webhook section find the ServiceDesk label and in the URL value replace it with the Domain. Replace in the four stages as listed above.

  - label: "ServiceDesk: Create request-OpsMx"
    type: CreateServiceDeskrequest (issue)
    enabled: true
    description: Stage that create an request in ServiceDesk
    method: POST
    url: https://<DOMAIN>/rest/servicedeskapi/request
    customHeaders:
      Authorization: Basic USER:PASSWORD-BASE64
      Content-Type: application/json

ServiceDesk: Create request-OpsMx

Create a request from the stage by providing the details with detailed information in the summary field.

To add “ServiceDesk: Create request-OpsMx” stage to your pipeline follow the steps below:

  1. Go to your application and click “Pipeline builder” and click “Add Stage” and then select “ServiceDesk: Create request-OpsMx” stage from the drop-down menu as shown below.

2. Now the configuration screen appears to provide the required parameters.

Enter the following parameters on the above configuration screen:

  • Fail Fast HTTP Statuses: Comma-separated HTTP status codes (4xx or 5xx) that will cause this webhook stage to fail without retrying.

  • Description: Detailed description of the request.

  • Project ID: Project ID is a unique Id of your project in the organization.

  • Request Participants: Users who are going to be a part of this request.

  • Request Type ID: ID that the type of the request user is raising.

  • Summary: Subject of the request.

  • Wait for completion: Wait for the return response with the success or failure of the API call.

ServiceDesk: Comment on issue-OpsMx

An issue is to be commented on based on previous stage status with build and deployment as a comment to the issue is provided using the stage.

To add “ServiceDesk: Comment on issue-OpsMx” stage to your pipeline follow the steps below:

  1. Go to your application and click “Pipeline builder” and click “Add Stage” and then select “ServiceDesk: Comment on issue-OpsMx” stage from the drop-down menu as shown below.

2. Now the configuration screen appears to provide the required parameters.

Enter the following parameters on the above configuration screen:

  • Fail Fast HTTP Statuses: Comma-separated HTTP status codes (4xx or 5xx) that will cause this webhook stage to fail without retrying.

  • Issue ID: ID of the request that has been raised.

  • Message: Comment on the issue of the request.

  • Wait for completion: Wait for the return response with the success or failure of the API call.

ServiceDesk: Wait for state-OpsMx

This is the stage that waits for a specific state on a ServiceDesk issue. Provide the “ServiceDesk Issue Id” and specify the “Retry state” until the desired state is occupied.

To add “ServiceDesk: Wait for state-OpsMx” stage to your pipeline follow the steps below:

  1. Go to your application and click “Pipeline builder” and click “Add Stage” and then select “ServiceDesk: Wait for state-OpsMx” stage from the drop-down menu as shown below.

2. Now the configuration screen appears to provide the required parameters. Below is a use case that indicates the state will be polling until the state is changed to “In Verification”.

Enter the following parameters on the above configuration screen:

  • Fail Fast HTTP Statuses: Comma-separated HTTP status codes (4xx or 5xx) that will cause this webhook stage to fail without retrying.

  • ServiceDesk Canceled States: ServiceDesk issue states that cancel the pipeline. For example, Done, etc.

  • ServiceDesk Issue ID: ID of the request that has been raised. The default relies on ServiceDesk issue ID extraction.

  • ServiceDesk Retry States: ServiceDesk issue states that retry the stage. For example, To Do, In Progress, etc.

  • ServiceDesk Success States: ServiceDesk issue states that progress the pipeline. For example, In Verification, etc.

  • Delay before monitoring: Optional delay (in seconds) to wait before starting to poll the endpoint for monitoring status.

  • Retry HTTP Statuses: Normally, webhook stages only retry on 429 and 5xx status codes. You can specify additional status codes here that will cause the monitor to retry (for example, 404, 418).

  • Terminal status mapping: Comma-separated list of strings (that will be returned in the response body in the previously defined statusJsonPath field) that will be considered as TERMINAL status.

  • Signal on cancellation: Triggers a specific webhook, if this stage is cancelled by the user or due to pipeline failure.

ServiceDesk: Transition issue-OpsMx

Change the state of an issue to a higher or lower state by providing the issue id and state. To add “ServiceDesk: Transition issue-OpsMx” stage to your pipeline follow the steps below:

  1. Go to your application and click “Pipeline builder” and click “Add Stage” and then select “ServiceDesk: Transition issue-OpsMx” stage from the drop-down menu as shown below.

2. Now the configuration screen appears to provide the required parameters.

Enter the following parameters on the above configuration screen:

  • Fail Fast HTTP Statuses: Comma-separated HTTP status codes (4xx or 5xx) that will cause this webhook stage to fail without retrying.

  • Body: Message for transitioning the issue.

  • Issue ID: ID of the request that has been raised.

  • Target Stage ID: Target ID from the workflow of the project.

  • Wait for completion: Wait for the return response with the success or failure of the API call.

ServiceDesk: Create request-OpsMx
ServiceDesk: Comment on issue-OpsMx
ServiceDesk: Wait for state-OpsMx
ServiceDesk: Transition issue-OpsMx