> For the complete documentation index, see [llms.txt](https://docs.opsmx.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.opsmx.com/integrations/integrating-other-tools-in-delivery-shield/jira.md).

# JIRA

### Usage of JIRA in Delivery Shield

* Delivery Shield allows users to generate JIRA tickets directly from the Security Issues screen. 
* The **Create JIRA Ticket** button will be available for each security Issue, enabling the creation of a JIRA ticket for the specific issue. The ticket will include all relevant details, allowing developers to address and resolve the issue efficiently.

### To Manage JIRA:

1. Navigate to **Setup** > **Integrations**.
2. In the **Others** panel, click **JIRA**. The JIRA integration page is displayed.

<figure><img src="/files/DoP28rJhwkJbdMZI3DCY" alt=""><figcaption></figcaption></figure>

3. Click **+New Account**. The JIRA integration page opens.&#x20;

<figure><img src="/files/HwupzimHvOvdOsFFfQsF" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/ibEJZUADCCBSL5n2GqTu" alt=""><figcaption></figcaption></figure>

3. Enter the values for the following fields:
   * **Account Name -** Enter the JIRA account name.&#x20;
   * **Jira Project Key -** Enter the name of your Jira project.&#x20;
   * **Jira** **URL -** Enter your Jira host Url&#x20;
   * **Jira Email Id -** Enter the username to access Jira.&#x20;
   * **Token -** Enter the password / token for the Jira account.&#x20;
   * Enable **Automatically create Jira tickets during the scan** to create JIRA ticket to the team owner when the alerts are identified.&#x20;
   * **Trigger Type** - Indicates at which level Jira tickets should be created.&#x20;
     * **Create Jira ticket at the Component Alert level** - Jira tickets will be created for each individual impacted component.&#x20;
     * **Create Jira ticket at the Deduplication Alert level** -  A single Jira ticket will be created for all the impacted components.&#x20;
     * **Creation Scope** - If Vulnerabilities is selected, Jira is created only for Critical and High alerts. If All Policies is selected Jira is created for all alerts.&#x20;
   * Enable **Assign the Jira ticket to the Team owner** if you want to assign the ticket to the team owner.&#x20;
   * **Fields -** Enter the labels that need to be added in the created Jira ticket.&#x20;
   * **Values -** Enter the values that need to be given in the Jira ticket. The given variables are replaced with actual values when the tickets are created.&#x20;
   * **Status Keyword Mapping** - You can set the keywords for the status.&#x20;
4. Click **Test** to check if the entered values are valid.
5. Once validated, click **Save**. The tool is connected.

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